Overview

You can pay a variety of different bills quickly, easily and for free at any Ackermans store in South Africa.

This service includes:

  • Subscription service payments: DSTV, SABC, loan payments, cross–border payments & financial services.
  • Travel payments: Intercape, Translux & City to City bus tickets.
  • Municipal payments: Major municipalities.
  • Debt collectors: Creditworx & Nimble Collection Services.

How to Make a Bill Payment

Step 1

Give your bill reference to the cashier.

Step 2

The cashier will verify your details.

Step 3

The cashier will inform you of the amount due.

Step 4

Pay the amount due in cash or with a debit or credit card. You are not able to pay your bill using your Ackermans account card.
*Each bill provider has its own terms and conditions, by which you are bound. You’ll receive a receipt of payment to keep for future reference.

Terms & Conditions

  1. Bill payments can only be done using cash or a card. Note: Ackermans Account cards, Gift Cards and Virtual Vouchers do not apply.
  2. Bill issuers have different rules and conditions associated to bill payments, i.e. in some instances a minimum or partial payment is allowed; in other instances the exact amount is required e.g. SAA tickets, bus tickets.
  3. You cannot make or change a bus ticket booking (Intercape, City to City, Translux) at Ackermans, only payments for bus tickets are allowed. No partial payments are allowed, i.e. you must pay the full amount. You must keep the till slip and till slip ticket and present it when boarding the bus.
  4. You cannot make or change a SAA ticket booking at Ackermans; only payments for SAA tickets are allowed. No partial payments are allowed, i.e. you must pay the full amount. You must keep the till slip and till slip ticket and present it at the check-in desk of the relevant airline.
  5. Mukuru is a service that allows you to send money cross-borders e.g. to Zimbabwe, with bill payments. You must be registered to use Mukuru. Ackermans does not do Mukuru registrations and/or order the deposit instructions. Ackermans can only process the payment after you have received the deposit instructions and reference no. from Mukuru.
  6. You must call the call centre number printed on the till slip to resolve any problems or issues relating to a bill payment.

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