Only you, the original lay-by till slip holder, can cancel a lay-by, using the original till slip or your ID or driver’s license. You, the cashier, and the manager will then sign the refund documents in-store, and you’ll receive a full refund of the money you’ve paid on a cancelled lay-by.

• Lay-by deposit is 10% per purchase.
• The agreement expires on date of final payment or 3 months after commencement, whichever comes first.
• Lay-by goods shall remain the property of Ackermans until the final payment is made.
• This agreement requires regular payments.
• This agreement may be terminated by the purchaser at any time prior to the expiry date, whereby Ackermans will refund the money already paid in full.
• Should the agreement expire before full payment has been received, the purchaser will be entitled to a refund of the money already paid on an Ackermans Gift Card.
• Collection of lay-by goods may only be done by the purchaser. If you would like somebody else to collect your lay-by on your behalf, please provide them with a signed letter of permission and a copy of your ID.